/* HoostChat — Crisp-style DARK admin & widget CSS */
:root {
    --hc-primary: #18C76A;
    --hc-primary-dark: #14a558;
    --hc-primary-light: rgba(24, 199, 106, 0.18);
    --hc-pending: #3b82f6;
    --hc-unresolved: #ef4444;
    --hc-resolved: #10b981;
    --hc-bot: #8b5cf6;

    /* Dark palette */
    --hc-bg: #0b0f17;
    --hc-bg-2: #11161f;
    --hc-bg-3: #161c27;
    --hc-bg-hover: #1c2330;
    --hc-bg-elev: #1a212e;
    --hc-sidebar-bg: #0a0e15;
    --hc-sidebar-bg-2: #050810;
    --hc-sidebar-fg: #94a3b8;

    --hc-text: #e2e8f0;
    --hc-text-strong: #f8fafc;
    --hc-text-light: #94a3b8;
    --hc-text-muted: #64748b;

    --hc-border: #1f2737;
    --hc-border-light: #161c27;
    --hc-border-strong: #2a3344;

    --hc-shadow: 0 1px 3px rgba(0, 0, 0, 0.3), 0 1px 2px rgba(0, 0, 0, 0.2);
    --hc-shadow-lg: 0 10px 25px rgba(0, 0, 0, 0.4), 0 4px 10px rgba(0, 0, 0, 0.25);
}

* { box-sizing: border-box; }
html, body { height: 100%; margin: 0; }
body {
    font-family: -apple-system, BlinkMacSystemFont, "Inter", "Segoe UI", Roboto, sans-serif;
    background: var(--hc-bg);
    color: var(--hc-text);
    -webkit-font-smoothing: antialiased;
    -moz-osx-font-smoothing: grayscale;
    font-size: 14px;
    line-height: 1.5;
}

/* Phosphor duotone color tweak */
.ph-duotone, [class*=" ph-duotone-"], [class^="ph-duotone-"] { vertical-align: -0.125em; }
.hc-theme-dark .ph-duotone { color: currentColor; }

/* ========================================
   LOGIN PAGE
   ======================================== */
.hc-login-body {
    min-height: 100vh;
    background: radial-gradient(ellipse at top left, #0f172a 0%, #050810 50%, #000 100%);
    overflow: hidden;
    position: relative;
}
.hc-login-bg { position: absolute; inset: 0; pointer-events: none; }
.hc-login-shape {
    position: absolute; border-radius: 50%;
    background: radial-gradient(circle, rgba(24, 199, 106, 0.15) 0%, transparent 70%);
    filter: blur(60px);
}
.hc-login-shape-1 { width: 600px; height: 600px; top: -150px; left: -100px; }
.hc-login-shape-2 { width: 500px; height: 500px; bottom: -100px; right: 5%; background: radial-gradient(circle, rgba(20, 165, 88, 0.18) 0%, transparent 70%); }
.hc-login-shape-3 { width: 350px; height: 350px; top: 30%; right: 5%; background: radial-gradient(circle, rgba(59, 130, 246, 0.1) 0%, transparent 70%); }

.hc-login-wrap {
    position: relative;
    min-height: 100vh;
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 24px;
}
.hc-login-card {
    width: 100%;
    max-width: 420px;
    background: rgba(17, 22, 31, 0.92);
    backdrop-filter: blur(20px);
    border: 1px solid #1f2737;
    border-radius: 16px;
    padding: 40px 36px;
    box-shadow: 0 30px 80px rgba(0, 0, 0, 0.6);
    text-align: center;
}
.hc-login-logo {
    width: 96px;
    height: 96px;
    margin: 0 auto 14px;
    display: flex;
    align-items: center;
    justify-content: center;
    filter: drop-shadow(0 8px 20px rgba(24, 199, 106, 0.35));
}
.hc-login-logo svg { width: 100%; height: 100%; display: block; }

/* Hoost logo color override (Lottie SVG paths) — applies to all logo containers */
.hc-login-logo svg g:first-child > g:nth-child(1) > path,
.hc-login-logo svg g:first-child > g:nth-child(2) > path,
.hc-login-logo svg g:first-child > g:nth-child(3) > path,
.hc-login-logo svg g:first-child > g:nth-child(4) > path,
.hc-login-logo svg g:first-child > g:nth-child(5) > path,
.hc-login-logo svg g:first-child > g:nth-child(6) > path,
.hc-login-logo svg g:first-child > g:nth-child(7) > path,
.hc-login-logo svg g:nth-child(2) > g:first-child > path,
.hc-login-logo svg g:nth-child(2) > g:nth-child(3) > path,
.hc-login-logo svg g:nth-child(2) > g:nth-child(5) > path,
.hc-brand-logo svg g:first-child > g:nth-child(1) > path,
.hc-brand-logo svg g:first-child > g:nth-child(2) > path,
.hc-brand-logo svg g:first-child > g:nth-child(3) > path,
.hc-brand-logo svg g:first-child > g:nth-child(4) > path,
.hc-brand-logo svg g:first-child > g:nth-child(5) > path,
.hc-brand-logo svg g:first-child > g:nth-child(6) > path,
.hc-brand-logo svg g:first-child > g:nth-child(7) > path,
.hc-brand-logo svg g:nth-child(2) > g:first-child > path,
.hc-brand-logo svg g:nth-child(2) > g:nth-child(3) > path,
.hc-brand-logo svg g:nth-child(2) > g:nth-child(5) > path,
.hc-home-logo svg g:first-child > g:nth-child(1) > path,
.hc-home-logo svg g:first-child > g:nth-child(2) > path,
.hc-home-logo svg g:first-child > g:nth-child(3) > path,
.hc-home-logo svg g:first-child > g:nth-child(4) > path,
.hc-home-logo svg g:first-child > g:nth-child(5) > path,
.hc-home-logo svg g:first-child > g:nth-child(6) > path,
.hc-home-logo svg g:first-child > g:nth-child(7) > path,
.hc-home-logo svg g:nth-child(2) > g:first-child > path,
.hc-home-logo svg g:nth-child(2) > g:nth-child(3) > path,
.hc-home-logo svg g:nth-child(2) > g:nth-child(5) > path { fill: #fff; }

.hc-login-logo svg g:nth-child(2) > g:nth-child(2) > path,
.hc-login-logo svg g:nth-child(2) > g:nth-child(4) > path,
.hc-login-logo svg g:nth-child(2) > g:nth-child(6) > path,
.hc-login-logo svg g:nth-child(2) > g:nth-child(7) > path,
.hc-login-logo svg g:nth-child(2) > g:nth-child(8) > path,
.hc-brand-logo svg g:nth-child(2) > g:nth-child(2) > path,
.hc-brand-logo svg g:nth-child(2) > g:nth-child(4) > path,
.hc-brand-logo svg g:nth-child(2) > g:nth-child(6) > path,
.hc-brand-logo svg g:nth-child(2) > g:nth-child(7) > path,
.hc-brand-logo svg g:nth-child(2) > g:nth-child(8) > path,
.hc-home-logo svg g:nth-child(2) > g:nth-child(2) > path,
.hc-home-logo svg g:nth-child(2) > g:nth-child(4) > path,
.hc-home-logo svg g:nth-child(2) > g:nth-child(6) > path,
.hc-home-logo svg g:nth-child(2) > g:nth-child(7) > path,
.hc-home-logo svg g:nth-child(2) > g:nth-child(8) > path { fill: #18C76A; }

.hc-login-title {
    font-size: 24px;
    font-weight: 700;
    color: #f8fafc;
    margin: 0 0 4px;
    letter-spacing: -0.4px;
}
.hc-login-sub {
    color: #94a3b8;
    font-size: 13px;
    margin: 0 0 28px;
}
.hc-login-error {
    background: rgba(239, 68, 68, 0.12);
    color: #fca5a5;
    border: 1px solid rgba(239, 68, 68, 0.3);
    border-radius: 10px;
    padding: 10px 14px;
    margin-bottom: 16px;
    font-size: 13px;
    text-align: left;
    display: flex;
    align-items: center;
    gap: 8px;
}
.hc-login-form { text-align: left; }
.hc-login-field { margin-bottom: 16px; }
.hc-login-field label {
    display: block;
    font-size: 11px;
    font-weight: 600;
    color: #94a3b8;
    margin-bottom: 8px;
    text-transform: uppercase;
    letter-spacing: 0.5px;
}
.hc-login-input-wrap {
    position: relative;
    display: flex;
    align-items: center;
}
.hc-login-input-wrap i {
    position: absolute;
    left: 14px;
    color: #64748b;
    font-size: 18px;
}
.hc-login-input-wrap input {
    width: 100%;
    padding: 12px 14px 12px 42px;
    border: 1.5px solid #1f2737;
    border-radius: 10px;
    font-size: 14px;
    font-family: inherit;
    outline: none;
    transition: all 0.15s;
    background: #161c27;
    color: #f8fafc;
}
.hc-login-input-wrap input::placeholder { color: #475569; }
.hc-login-input-wrap input:focus {
    border-color: #18C76A;
    background: #11161f;
    box-shadow: 0 0 0 4px rgba(24, 199, 106, 0.15);
}
/* Override browser autofill (Chrome/Safari/Edge) so it stays dark */
.hc-login-input-wrap input:-webkit-autofill,
.hc-login-input-wrap input:-webkit-autofill:hover,
.hc-login-input-wrap input:-webkit-autofill:focus,
.hc-login-input-wrap input:-webkit-autofill:active {
    -webkit-box-shadow: 0 0 0 1000px #161c27 inset !important;
    -webkit-text-fill-color: #f8fafc !important;
    caret-color: #f8fafc;
    border: 1.5px solid #1f2737;
    transition: background-color 9999s ease-in-out 0s;
}
.hc-login-input-wrap input:-webkit-autofill:focus {
    -webkit-box-shadow: 0 0 0 1000px #11161f inset, 0 0 0 4px rgba(24, 199, 106, 0.15) !important;
    border-color: #18C76A;
}
/* Firefox */
.hc-login-input-wrap input:autofill {
    background: #161c27 !important;
    color: #f8fafc !important;
}
.hc-login-btn {
    width: 100%;
    padding: 13px;
    background: linear-gradient(135deg, #18C76A 0%, #14a558 100%);
    color: #fff;
    border: none;
    border-radius: 10px;
    font-size: 14px;
    font-weight: 600;
    cursor: pointer;
    margin-top: 8px;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    transition: all 0.15s;
    box-shadow: 0 8px 20px rgba(24, 199, 106, 0.4);
}
.hc-login-btn:hover {
    transform: translateY(-1px);
    box-shadow: 0 12px 28px rgba(24, 199, 106, 0.55);
}
.hc-login-btn:active { transform: translateY(0); }
.hc-login-footer {
    margin-top: 28px;
    font-size: 11px;
    color: #475569;
    text-align: center;
}

/* ========================================
   ADMIN SHELL
   ======================================== */
.hc-shell { display: flex; height: 100vh; background: var(--hc-bg); }

/* Sidebar — collapsed icon-only */
.hc-sidebar {
    width: 64px;
    background: var(--hc-sidebar-bg);
    color: var(--hc-sidebar-fg);
    display: flex;
    flex-direction: column;
    flex-shrink: 0;
    border-right: 1px solid var(--hc-border);
}
.hc-sidebar-brand {
    padding: 14px 0;
    border-bottom: 1px solid rgba(255,255,255,0.05);
    display: flex;
    align-items: center;
    justify-content: center;
    min-height: 60px;
}
/* Crop wrapper — shows only the rocket symbol, hides "hoost" text */
.hc-brand-crop {
    width: 36px;
    height: 36px;
    overflow: hidden;
    flex-shrink: 0;
}
/* Lottie container renders at full proportional size inside the crop */
.hc-brand-logo {
    width: 72px;
    height: 40px;
    flex-shrink: 0;
}
.hc-nav { display: flex; flex-direction: column; padding: 10px 8px; gap: 2px; }
.hc-nav-item {
    padding: 0;
    width: 44px;
    height: 44px;
    margin: 0 auto;
    color: #94a3b8;
    text-decoration: none;
    font-size: 0;
    font-weight: 500;
    border-radius: 10px;
    transition: all 0.15s;
    display: flex;
    align-items: center;
    justify-content: center;
    position: relative;
}
.hc-nav-item i { font-size: 22px; color: #64748b; }
.hc-nav-item:hover {
    background: rgba(255,255,255,0.06);
    color: #f8fafc;
}
.hc-nav-item:hover i { color: #e2e8f0; }
.hc-nav-item.is-active {
    background: var(--hc-primary-light);
    color: var(--hc-primary);
}
.hc-nav-item.is-active i { color: var(--hc-primary); }
/* Tooltip popover on hover */
.hc-nav-item::after {
    content: attr(data-tooltip);
    position: absolute;
    left: calc(100% + 10px);
    top: 50%;
    transform: translateY(-50%);
    background: #1e293b;
    color: #f1f5f9;
    font-size: 12px;
    font-weight: 500;
    padding: 5px 10px;
    border-radius: 6px;
    white-space: nowrap;
    pointer-events: none;
    opacity: 0;
    transition: opacity 0.15s, transform 0.15s;
    transform: translateY(-50%) translateX(-4px);
    box-shadow: 0 4px 12px rgba(0,0,0,0.3);
    z-index: 9999;
}
.hc-nav-item:hover::after {
    opacity: 1;
    transform: translateY(-50%) translateX(0);
}
/* Inbox notification badge (red dot) */
.hc-inbox-badge {
    display: none;
    position: absolute;
    top: 7px;
    right: 7px;
    width: 10px;
    height: 10px;
    border-radius: 50%;
    background: #ef4444;
    border: 2px solid var(--hc-sidebar-bg);
    box-shadow: 0 0 6px rgba(239, 68, 68, 0.5);
    animation: hcBadgePulse 2s infinite;
}
.hc-inbox-badge.is-visible { display: block; }
@keyframes hcBadgePulse {
    0%, 100% { box-shadow: 0 0 6px rgba(239, 68, 68, 0.5); }
    50% { box-shadow: 0 0 12px rgba(239, 68, 68, 0.8); }
}
/* Visitors count badge */
.hc-visitors-nav-badge {
    display: none;
    position: absolute;
    top: 4px;
    right: 4px;
    min-width: 16px;
    height: 16px;
    padding: 0 4px;
    border-radius: 8px;
    background: var(--hc-primary);
    color: #fff;
    font-size: 9px;
    font-weight: 700;
    line-height: 16px;
    text-align: center;
}
.hc-visitors-nav-badge.is-visible { display: block; }

/* Main */
.hc-main { flex: 1; display: flex; flex-direction: column; min-width: 0; background: var(--hc-bg); }
.hc-content { flex: 1; overflow: auto; }
.hc-content:has(.hc-canvas-page) { overflow: hidden; }
.hc-topbar {
    height: 56px;
    background: var(--hc-bg-2);
    border-bottom: 1px solid var(--hc-border);
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 0 24px;
    flex-shrink: 0;
}
.hc-topbar-title {
    font-weight: 600;
    font-size: 15px;
    color: var(--hc-text-strong);
}
.hc-topbar-user {
    display: flex;
    align-items: center;
    gap: 12px;
}
.hc-user-name { font-size: 13px; color: var(--hc-text); font-weight: 500; }
.hc-logout-form { margin: 0; }
.hc-logout-form button {
    background: var(--hc-bg-3);
    border: 1px solid var(--hc-border);
    color: var(--hc-text-light);
    border-radius: 8px;
    padding: 7px 11px;
    font-size: 16px;
    cursor: pointer;
    transition: all 0.15s;
    display: flex;
    align-items: center;
}
.hc-logout-form button:hover {
    background: var(--hc-bg-hover);
    color: var(--hc-text-strong);
}
.hc-status-toggle {
    display: flex;
    align-items: center;
    gap: 8px;
    padding: 6px 12px;
    background: var(--hc-bg-3);
    border: 1px solid var(--hc-border);
    border-radius: 8px;
}
.hc-status-dot {
    width: 8px; height: 8px;
    border-radius: 50%;
    background: #475569;
    box-shadow: 0 0 0 2px rgba(71, 85, 105, 0.3);
}
.hc-status-dot.online {
    background: #10b981;
    box-shadow: 0 0 0 2px rgba(16, 185, 129, 0.3);
    animation: pulse 2s ease-in-out infinite;
}
.hc-status-dot.away {
    background: #f59e0b;
    box-shadow: 0 0 0 2px rgba(245, 158, 11, 0.3);
}
.hc-status-dot.offline { background: #475569; }
@keyframes pulse {
    0%, 100% { box-shadow: 0 0 0 2px rgba(16, 185, 129, 0.3); }
    50% { box-shadow: 0 0 0 6px rgba(16, 185, 129, 0.15); }
}
.hc-status-sel {
    border: none;
    background: transparent;
    font-size: 12px;
    outline: none;
    cursor: pointer;
    color: var(--hc-text-strong);
    font-weight: 500;
}
.hc-status-sel option { background: var(--hc-bg-2); color: var(--hc-text); }
.hc-content { flex: 1; overflow: auto; }
.hc-page { max-width: 1400px; margin: 0 auto; padding: 28px; }

/* ========================================
   AVATARS
   ======================================== */
.hc-avatar {
    width: 36px; height: 36px;
    border-radius: 50%;
    background: linear-gradient(135deg, #18C76A 0%, #14a558 100%);
    color: #fff;
    display: flex; align-items: center; justify-content: center;
    font-weight: 600;
    font-size: 13px;
    flex-shrink: 0;
    text-transform: uppercase;
    box-shadow: 0 2px 6px rgba(24, 199, 106, 0.35);
}
.hc-avatar-lg {
    width: 64px; height: 64px;
    font-size: 22px;
    margin: 0 auto 10px;
    box-shadow: 0 6px 18px rgba(24, 199, 106, 0.4);
}

/* ========================================
   DASHBOARD
   ======================================== */
.hc-dash-grid {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 16px;
    margin-bottom: 20px;
}
.hc-stat-card {
    background: var(--hc-bg-2);
    border: 1px solid var(--hc-border);
    border-radius: 12px;
    padding: 18px 20px;
    box-shadow: var(--hc-shadow);
    transition: all 0.2s;
}
.hc-stat-card:hover {
    transform: translateY(-2px);
    border-color: var(--hc-border-strong);
    box-shadow: var(--hc-shadow-lg);
}
.hc-stat-icon {
    width: 42px; height: 42px;
    border-radius: 11px;
    display: flex; align-items: center; justify-content: center;
    font-size: 22px;
    margin-bottom: 14px;
}
.hc-stat-icon.pending { background: rgba(59, 130, 246, 0.15); color: #60a5fa; }
.hc-stat-icon.unresolved { background: rgba(239, 68, 68, 0.15); color: #f87171; }
.hc-stat-icon.resolved { background: rgba(16, 185, 129, 0.15); color: #34d399; }
.hc-stat-icon.online { background: var(--hc-primary-light); color: var(--hc-primary); }
.hc-stat-label {
    font-size: 11px;
    color: var(--hc-text-light);
    text-transform: uppercase;
    letter-spacing: 0.5px;
    font-weight: 500;
    margin-bottom: 6px;
}
.hc-stat-value {
    font-size: 28px;
    font-weight: 700;
    color: var(--hc-text-strong);
    line-height: 1;
}

.hc-dash-row {
    display: grid;
    grid-template-columns: 2fr 1fr;
    gap: 16px;
    align-items: start;
}
.hc-dash-row .hc-card { min-height: 300px; }
#hc-chart-conv { max-height: 240px !important; height: 240px !important; }
.hc-card {
    background: var(--hc-bg-2);
    border: 1px solid var(--hc-border);
    border-radius: 12px;
    padding: 20px;
    box-shadow: var(--hc-shadow);
}
.hc-card-title {
    font-size: 14px;
    font-weight: 600;
    color: var(--hc-text-strong);
    margin: 0 0 16px;
}

/* ========================================
   INBOX 3-COL
   ======================================== */
.hc-content:has(.hc-inbox) { padding: 0; }
.hc-inbox {
    display: flex;
    height: calc(100vh - 56px);
    background: var(--hc-bg);
}

/* Col 1: list */
.hc-inbox-list {
    width: 320px;
    background: var(--hc-bg-2);
    border-right: 1px solid var(--hc-border);
    display: flex;
    flex-direction: column;
    flex-shrink: 0;
}
.hc-inbox-search {
    padding: 12px 14px 10px;
    border-bottom: 1px solid var(--hc-border);
}
.hc-inbox-search .control { position: relative; }
.hc-inbox-search input {
    width: 100%;
    padding: 8px 12px 8px 34px;
    border: 1px solid var(--hc-border);
    border-radius: 8px;
    font-size: 13px;
    background: var(--hc-bg-3);
    color: var(--hc-text);
    transition: all 0.15s;
    font-family: inherit;
    outline: none;
}
.hc-inbox-search input::placeholder { color: var(--hc-text-muted); }
.hc-inbox-search input:focus {
    background: var(--hc-bg-elev);
    border-color: var(--hc-primary);
    box-shadow: 0 0 0 3px rgba(24, 199, 106, 0.12);
}
.hc-inbox-search .icon {
    position: absolute;
    left: 10px;
    top: 50%;
    transform: translateY(-50%);
    color: var(--hc-text-muted);
    font-size: 16px;
}
.hc-inbox-tabs {
    display: flex;
    border-bottom: 1px solid var(--hc-border);
    padding: 0 8px;
    background: var(--hc-bg-2);
}
.hc-tab {
    flex: 1;
    background: transparent;
    border: none;
    padding: 12px 6px;
    font-size: 11px;
    font-weight: 500;
    color: var(--hc-text-light);
    cursor: pointer;
    border-bottom: 2px solid transparent;
    transition: all 0.15s;
    text-transform: uppercase;
    letter-spacing: 0.3px;
    font-family: inherit;
}
.hc-tab:hover { color: var(--hc-text-strong); }
.hc-tab.is-active {
    color: var(--hc-primary);
    border-bottom-color: var(--hc-primary);
    font-weight: 600;
}
.hc-tab i { font-size: 14px; }
.hc-inbox-filters {
    padding: 10px 12px;
    border-bottom: 1px solid var(--hc-border);
    background: var(--hc-bg-3);
    display: flex;
    flex-direction: column;
    gap: 6px;
}
.hc-inbox-filters .select { width: 100%; }
.hc-inbox-filters .select select {
    width: 100%;
    border: 1px solid var(--hc-border);
    border-radius: 6px;
    padding: 6px 10px;
    font-size: 12px;
    background: var(--hc-bg-elev);
    color: var(--hc-text);
    cursor: pointer;
    outline: none;
    font-family: inherit;
}
.hc-inbox-filters .select select option { background: var(--hc-bg-2); }
.hc-inbox-items { flex: 1; overflow-y: auto; }
.hc-inbox-empty {
    padding: 80px 20px;
    text-align: center;
    color: var(--hc-text-muted);
    font-size: 13px;
}
.hc-inbox-empty i { font-size: 56px; margin-bottom: 14px; opacity: 0.5; display: block; color: var(--hc-text-muted); }

.hc-conv-card {
    display: flex;
    gap: 11px;
    padding: 14px;
    border-bottom: 1px solid var(--hc-border-light);
    cursor: pointer;
    transition: background 0.1s;
    position: relative;
}
.hc-conv-card:hover { background: var(--hc-bg-3); }
.hc-conv-card.is-selected {
    background: var(--hc-bg-elev);
}
.hc-conv-card.status-pending::before,
.hc-conv-card.status-unresolved::before,
.hc-conv-card.status-resolved::before {
    content: '';
    position: absolute;
    left: 0; top: 0; bottom: 0;
    width: 3px;
}
.hc-conv-card.status-pending::before { background: #18C76A; }
.hc-conv-card.status-unresolved::before { background: var(--hc-unresolved); }
.hc-conv-card.status-resolved::before { background: #6b7280; }
.hc-conv-card.status-resolved { opacity: 0.6; }
.hc-conv-card.status-resolved:hover,
.hc-conv-card.status-resolved.is-selected { opacity: 1; }
.hc-conv-card.status-resolved .hc-avatar {
    background: linear-gradient(135deg, #6b7280 0%, #4b5563 100%);
    box-shadow: 0 2px 6px rgba(107, 114, 128, 0.35);
}
.hc-conv-card .hc-avatar { width: 38px; height: 38px; font-size: 12px; }

.hc-conv-body { flex: 1; min-width: 0; }
.hc-conv-row1 {
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 8px;
    margin-bottom: 2px;
}
.hc-conv-name {
    font-weight: 600;
    font-size: 13px;
    color: var(--hc-text-strong);
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    flex: 1;
}
.hc-conv-time {
    font-size: 11px;
    color: var(--hc-text-muted);
    flex-shrink: 0;
    font-weight: 500;
}
.hc-conv-preview {
    font-size: 12px;
    color: var(--hc-text-light);
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    line-height: 1.4;
}
.hc-conv-row3 {
    display: flex;
    align-items: center;
    gap: 6px;
    margin-top: 5px;
}
.hc-conv-channel {
    font-size: 10px;
    color: var(--hc-text-muted);
    text-transform: uppercase;
    font-weight: 500;
    display: inline-flex;
    align-items: center;
    gap: 4px;
}
.hc-unread-badge {
    background: var(--hc-primary);
    color: #fff;
    border-radius: 12px;
    min-width: 18px;
    height: 18px;
    padding: 0 6px;
    font-size: 10px;
    font-weight: 700;
    margin-left: auto;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    box-shadow: 0 2px 8px rgba(24, 199, 106, 0.4);
}

/* Col 2: chat */
.hc-inbox-chat {
    flex: 1;
    display: flex;
    flex-direction: column;
    background: var(--hc-bg);
    min-width: 0;
}
.hc-chat-empty {
    flex: 1;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    color: var(--hc-text-muted);
}
.hc-chat-empty i {
    font-size: 96px;
    opacity: 0.25;
    margin-bottom: 16px;
    color: var(--hc-text-light);
}
.hc-chat-empty h3 {
    font-size: 18px;
    margin: 0 0 6px;
    color: var(--hc-text);
    font-weight: 600;
}
.hc-chat-empty p {
    margin: 0;
    font-size: 13px;
}

.hc-chat { flex: 1; display: flex; flex-direction: column; min-height: 0; }

.hc-chat-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 12px 20px;
    background: var(--hc-bg-2);
    border-bottom: 1px solid var(--hc-border);
    min-height: 56px;
}
.hc-chat-header-info { display: flex; gap: 12px; align-items: center; }
.hc-chat-header .hc-avatar { width: 36px; height: 36px; }
.hc-chat-contact {
    font-weight: 600;
    font-size: 14px;
    color: var(--hc-text-strong);
    line-height: 1.2;
}
.hc-chat-channel {
    font-size: 11px;
    color: var(--hc-text-light);
    text-transform: uppercase;
    font-weight: 500;
    margin-top: 2px;
    letter-spacing: 0.3px;
}
.hc-chat-actions { display: flex; gap: 6px; }
.hc-chat-actions .button {
    background: var(--hc-bg-3);
    border: 1px solid var(--hc-border);
    color: var(--hc-text-light);
    border-radius: 8px;
    padding: 8px 11px;
    font-size: 16px;
    cursor: pointer;
    transition: all 0.15s;
    height: auto;
    font-family: inherit;
    display: inline-flex;
    align-items: center;
    gap: 6px;
}
.hc-chat-actions .button:hover {
    background: var(--hc-bg-elev);
    color: var(--hc-text-strong);
    border-color: var(--hc-border-strong);
}
.hc-chat-actions .button[data-action="resolve"] {
    background: var(--hc-primary);
    color: #fff;
    border-color: var(--hc-primary);
    font-size: 13px;
    font-weight: 600;
    padding: 8px 14px;
}
.hc-chat-actions .button[data-action="resolve"]:hover {
    background: var(--hc-primary-dark);
    border-color: var(--hc-primary-dark);
    transform: translateY(-1px);
}

.hc-chat-collision {
    background: rgba(245, 158, 11, 0.15);
    color: #fbbf24;
    padding: 8px 20px;
    font-size: 12px;
    border-bottom: 1px solid rgba(245, 158, 11, 0.3);
    font-weight: 500;
}

.hc-chat-messages {
    flex: 1;
    overflow-y: auto;
    padding: 24px 20px;
    display: flex;
    flex-direction: column;
    gap: 6px;
    background: var(--hc-bg);
}
.hc-msg {
    display: flex;
    gap: 10px;
    max-width: 65%;
    align-items: flex-end;
}
.hc-msg.from-operator {
    align-self: flex-end;
    flex-direction: row-reverse;
}
.hc-msg.from-bot .hc-msg-bubble {
    background: rgba(139, 92, 246, 0.18);
    color: #c4b5fd;
    border-color: rgba(139, 92, 246, 0.3);
}
.hc-msg .hc-avatar {
    width: 28px;
    height: 28px;
    font-size: 11px;
    box-shadow: 0 1px 4px rgba(0, 0, 0, 0.3);
}
.hc-msg-bubble {
    background: var(--hc-bg-elev);
    border: 1px solid var(--hc-border);
    border-radius: 16px;
    padding: 10px 14px;
    font-size: 13px;
    line-height: 1.5;
    color: var(--hc-text);
    box-shadow: 0 1px 3px rgba(0, 0, 0, 0.2);
    word-wrap: break-word;
}
.hc-msg.from-operator .hc-msg-bubble {
    background: linear-gradient(135deg, #18C76A 0%, #14a558 100%);
    color: #fff;
    border-color: transparent;
    box-shadow: 0 4px 12px rgba(24, 199, 106, 0.3);
}
.hc-msg.from-operator.type-note .hc-msg-bubble {
    background: linear-gradient(135deg, rgba(245, 158, 11, 0.2) 0%, rgba(217, 119, 6, 0.18) 100%);
    color: #fbbf24;
    border-color: rgba(245, 158, 11, 0.4);
    box-shadow: 0 2px 8px rgba(245, 158, 11, 0.15);
}
.hc-msg-time {
    font-size: 10px;
    color: var(--hc-text-muted);
    margin-top: 4px;
    font-weight: 500;
}
.hc-msg-edited { opacity: 0.7; font-style: italic; }
.hc-msg-bubble pre {
    background: rgba(0,0,0,0.3);
    padding: 8px 10px;
    border-radius: 6px;
    font-size: 11px;
    margin: 6px 0;
    overflow-x: auto;
    font-family: ui-monospace, "Cascadia Code", monospace;
    color: var(--hc-text);
}
.hc-msg-bubble code {
    background: rgba(0,0,0,0.3);
    padding: 1px 5px;
    border-radius: 4px;
    font-size: 12px;
    font-family: ui-monospace, "Cascadia Code", monospace;
}
.hc-msg.from-operator .hc-msg-bubble code,
.hc-msg.from-operator .hc-msg-bubble pre { background: rgba(0,0,0,0.25); color: #fff; }
.hc-msg-bubble a { color: inherit; text-decoration: underline; }

/* Help center article card (shared by operator) */
.hc-article-card {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 10px 12px;
    background: rgba(255, 255, 255, 0.12);
    border: 1px solid rgba(255, 255, 255, 0.2);
    border-radius: 12px;
    text-decoration: none !important;
    color: inherit !important;
    min-width: 260px;
    transition: all 0.15s;
}
.hc-msg.from-operator .hc-article-card { background: rgba(255, 255, 255, 0.15); }
.hc-msg:not(.from-operator) .hc-article-card {
    background: var(--hc-bg-3);
    border-color: var(--hc-border);
}
.hc-article-card:hover {
    transform: translateY(-1px);
    background: rgba(255, 255, 255, 0.22);
}
.hc-msg:not(.from-operator) .hc-article-card:hover {
    background: var(--hc-bg-elev);
    border-color: var(--hc-primary);
}
.hc-article-card-icon {
    width: 36px;
    height: 36px;
    border-radius: 9px;
    background: rgba(255, 255, 255, 0.18);
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
    font-size: 18px;
}
.hc-msg:not(.from-operator) .hc-article-card-icon {
    background: rgba(24, 199, 106, 0.15);
    color: var(--hc-primary);
}
.hc-article-card-body { flex: 1; min-width: 0; }
.hc-article-card-label {
    font-size: 10px;
    text-transform: uppercase;
    letter-spacing: 0.4px;
    opacity: 0.7;
    font-weight: 600;
    margin-bottom: 2px;
}
.hc-article-card-title {
    font-size: 13px;
    font-weight: 600;
    overflow: hidden;
    text-overflow: ellipsis;
    display: -webkit-box;
    -webkit-line-clamp: 2;
    -webkit-box-orient: vertical;
    line-height: 1.3;
}
.hc-article-card-arrow {
    flex-shrink: 0;
    opacity: 0.7;
    font-size: 16px;
}

.hc-chat-typing {
    padding: 6px 24px 10px;
    font-size: 12px;
    color: var(--hc-text-light);
    display: flex;
    align-items: center;
    gap: 8px;
}
.hc-typing-dots {
    display: inline-flex;
    align-items: center;
    gap: 3px;
    padding: 8px 12px;
    background: var(--hc-bg-elev);
    border: 1px solid var(--hc-border);
    border-radius: 14px;
}
.hc-typing-dots span {
    width: 6px; height: 6px; border-radius: 50%;
    background: var(--hc-text-muted);
    animation: hc-typing-blink 1.4s infinite;
}
.hc-typing-dots span:nth-child(2) { animation-delay: 0.2s; }
.hc-typing-dots span:nth-child(3) { animation-delay: 0.4s; }
@keyframes hc-typing-blink {
    0%, 60%, 100% { opacity: 0.3; transform: translateY(0); }
    30% { opacity: 1; transform: translateY(-3px); }
}

/* Live ghost bubble (visitor typing) */
.hc-msg.hc-msg-ghost { opacity: 0.95; }
.hc-msg.hc-msg-ghost .hc-msg-bubble {
    background: var(--hc-bg-3) !important;
    color: var(--hc-text-light) !important;
    border: 1.5px dashed var(--hc-primary) !important;
    font-style: italic;
    box-shadow: none !important;
    min-height: 22px;
    min-width: 50px;
}
.hc-msg.hc-msg-ghost .hc-msg-time {
    color: var(--hc-primary);
    font-weight: 600;
    display: flex;
    align-items: center;
    gap: 5px;
}
.hc-typing-dots-inline { display: inline-flex; align-items: center; gap: 3px; }
.hc-typing-dots-inline span {
    width: 5px; height: 5px; border-radius: 50%;
    background: var(--hc-primary);
    animation: hc-typing-blink 1.4s infinite;
}
.hc-typing-dots-inline span:nth-child(2) { animation-delay: 0.2s; }
.hc-typing-dots-inline span:nth-child(3) { animation-delay: 0.4s; }
#hc-chat-typing { display: none !important; }

/* Composer */
.hc-chat-composer {
    background: var(--hc-bg-2);
    border-top: 1px solid var(--hc-border);
    padding: 10px 16px 14px;
}
.hc-composer-toolbar {
    display: flex;
    gap: 2px;
    margin-bottom: 8px;
    align-items: center;
    flex-wrap: wrap;
}
.hc-composer-btn {
    background: transparent;
    border: 1px solid transparent;
    color: var(--hc-text-light);
    padding: 7px 10px;
    border-radius: 7px;
    cursor: pointer;
    font-size: 18px;
    transition: all 0.1s;
    font-family: inherit;
    display: inline-flex;
    align-items: center;
    justify-content: center;
}
.hc-composer-btn:hover {
    background: var(--hc-bg-elev);
    color: var(--hc-primary);
}
.hc-composer-btn.recording {
    color: #ef4444;
    animation: hc-pulse 1s infinite;
}
@keyframes hc-pulse { 0%, 100% { opacity: 1; } 50% { opacity: 0.5; } }
.hc-divider {
    width: 1px;
    height: 18px;
    background: var(--hc-border-strong);
    margin: 0 4px;
}
.hc-composer-wrap { position: relative; }
.hc-composer-input {
    width: 100%;
    border: 1.5px solid var(--hc-border);
    border-radius: 10px;
    padding: 12px 14px;
    font-size: 13px;
    line-height: 1.5;
    resize: none;
    outline: none;
    font-family: inherit;
    min-height: 64px;
    transition: all 0.15s;
    background: var(--hc-bg-3);
    color: var(--hc-text-strong);
}
.hc-composer-input::placeholder { color: var(--hc-text-muted); }
.hc-composer-input:focus {
    border-color: var(--hc-primary);
    background: var(--hc-bg-elev);
    box-shadow: 0 0 0 3px rgba(24, 199, 106, 0.12);
}
.hc-composer-input.is-editing {
    border-color: #f59e0b;
    background: rgba(245, 158, 11, 0.1);
    box-shadow: 0 0 0 3px rgba(245, 158, 11, 0.12);
}
.hc-composer-input.is-note {
    border-color: #f59e0b;
    background: rgba(245, 158, 11, 0.08);
    box-shadow: 0 0 0 3px rgba(245, 158, 11, 0.12);
}
.hc-composer-popover {
    position: absolute;
    bottom: 100%;
    left: 0;
    right: 0;
    background: var(--hc-bg-2);
    border: 1px solid var(--hc-border-strong);
    border-radius: 10px;
    box-shadow: var(--hc-shadow-lg);
    max-height: 280px;
    overflow-y: auto;
    margin-bottom: 8px;
    z-index: 10;
}
.hc-popover-item {
    padding: 10px 14px;
    font-size: 13px;
    cursor: pointer;
    border-bottom: 1px solid var(--hc-border-light);
    transition: background 0.1s;
    color: var(--hc-text);
}
.hc-popover-item:last-child { border-bottom: none; }
.hc-popover-item:hover, .hc-popover-item.is-active {
    background: var(--hc-primary-light);
    color: var(--hc-text-strong);
}
.hc-popover-item small {
    display: block;
    color: var(--hc-text-muted);
    font-size: 11px;
    margin-top: 2px;
}

/* Emoji picker (admin) */
.hc-emoji-picker {
    position: absolute;
    bottom: 100%;
    left: 0;
    background: var(--hc-bg-2);
    border: 1px solid var(--hc-border-strong);
    border-radius: 10px;
    box-shadow: var(--hc-shadow-lg);
    padding: 10px;
    margin-bottom: 8px;
    width: 320px;
    max-height: 240px;
    overflow-y: auto;
    display: none;
    flex-wrap: wrap;
    gap: 4px;
    z-index: 20;
}
.hc-emoji-picker.is-open { display: flex; }
.hc-emoji-picker span {
    cursor: pointer;
    font-size: 20px;
    width: 32px; height: 32px;
    display: flex; align-items: center; justify-content: center;
    border-radius: 6px;
    transition: all 0.1s;
}
.hc-emoji-picker span:hover { background: var(--hc-bg-elev); transform: scale(1.2); }

.hc-composer-footer {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-top: 8px;
}
.hc-composer-hint {
    font-size: 11px;
    color: var(--hc-text-muted);
}
.hc-composer-footer .button {
    background: linear-gradient(135deg, #18C76A 0%, #14a558 100%);
    color: #fff;
    border: none;
    border-radius: 8px;
    padding: 8px 18px;
    font-size: 13px;
    font-weight: 600;
    cursor: pointer;
    transition: all 0.15s;
    box-shadow: 0 4px 14px rgba(24, 199, 106, 0.35);
    font-family: inherit;
    height: auto;
    display: inline-flex;
    align-items: center;
}
.hc-composer-footer .button:hover {
    transform: translateY(-1px);
    box-shadow: 0 6px 18px rgba(24, 199, 106, 0.45);
}

/* Col 3: sidebar contato */
.hc-inbox-sidebar {
    width: 320px;
    background: var(--hc-bg-2);
    border-left: 1px solid var(--hc-border);
    overflow-y: auto;
    flex-shrink: 0;
}
.hc-sidebar-block {
    padding: 16px 18px;
    border-bottom: 1px solid var(--hc-border);
}
.hc-sidebar-block-header {
    font-size: 11px;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    color: var(--hc-text-muted);
    margin-bottom: 12px;
    display: flex;
    align-items: center;
    gap: 8px;
}
.hc-sidebar-block-header i { font-size: 16px; color: var(--hc-text-light); }
.hc-contact-card { text-align: center; }
.hc-contact-name {
    font-weight: 600;
    font-size: 15px;
    outline: none;
    color: var(--hc-text-strong);
    margin-top: 4px;
}
.hc-contact-name:focus,
.hc-contact-email:focus,
.hc-contact-phone:focus {
    background: var(--hc-bg-elev);
    border-radius: 6px;
    padding: 2px 6px;
    margin: -2px -6px;
}
.hc-contact-email {
    font-size: 12px;
    color: var(--hc-text-light);
    outline: none;
    margin-top: 2px;
}
.hc-contact-phone {
    font-size: 12px;
    color: var(--hc-text-light);
    outline: none;
}
.hc-tags { display: flex; flex-wrap: wrap; gap: 5px; }
.hc-tag-chip {
    background: rgba(59, 130, 246, 0.18);
    color: #93c5fd;
    padding: 3px 9px;
    border-radius: 12px;
    font-size: 11px;
    font-weight: 500;
    display: inline-flex;
    align-items: center;
    gap: 5px;
    border: 1px solid rgba(59, 130, 246, 0.3);
}
.hc-tag-chip .hc-tag-x {
    cursor: pointer;
    opacity: 0.6;
    font-size: 13px;
    line-height: 1;
}
.hc-tag-chip .hc-tag-x:hover { opacity: 1; }
.hc-pages { font-size: 12px; }
.hc-pages .hc-page-row {
    padding: 5px 0;
    border-bottom: 1px dashed var(--hc-border-light);
}
.hc-pages .hc-page-row:last-child { border-bottom: none; }
.hc-pages a {
    color: var(--hc-text);
    text-decoration: none;
    transition: color 0.1s;
}
.hc-pages a:hover { color: var(--hc-primary); }

/* ========================================
   SETTINGS
   ======================================== */
.hc-page:has(.hc-settings-nav) { display: flex; gap: 24px; }
.hc-settings-nav {
    width: 220px;
    flex-shrink: 0;
    display: flex;
    flex-direction: column;
    gap: 4px;
    background: var(--hc-bg-2);
    padding: 12px;
    border-radius: 12px;
    border: 1px solid var(--hc-border);
    box-shadow: var(--hc-shadow);
    height: fit-content;
}
.hc-settings-nav a {
    padding: 10px 14px;
    border-radius: 8px;
    color: var(--hc-text);
    text-decoration: none;
    font-size: 13px;
    font-weight: 500;
    transition: all 0.15s;
    display: flex;
    align-items: center;
    gap: 10px;
}
.hc-settings-nav a:hover { background: var(--hc-bg-3); color: var(--hc-text-strong); }
.hc-settings-nav a.is-active {
    background: linear-gradient(135deg, #18C76A 0%, #14a558 100%);
    color: #fff;
    box-shadow: 0 4px 12px rgba(24, 199, 106, 0.35);
}
/* Sub-itens do menu "Canais" (whatsapp, instagram, messenger, widget) */
.hc-settings-nav a[href*="/settings/channels/"],
.hc-settings-nav a[href$="/settings/widget"] {
    padding-left: 34px;
    font-size: 12px;
    color: var(--hc-text-muted);
    position: relative;
}
.hc-settings-nav a[href*="/settings/channels/"]::before,
.hc-settings-nav a[href$="/settings/widget"]::before {
    content: '';
    position: absolute;
    left: 20px;
    top: 50%;
    width: 6px;
    height: 1px;
    background: var(--hc-border);
}
.hc-settings-nav a[href*="/settings/channels/"]:hover,
.hc-settings-nav a[href$="/settings/widget"]:hover { color: var(--hc-text-strong); }
.hc-settings-nav a[href*="/settings/channels/"].is-active,
.hc-settings-nav a[href$="/settings/widget"].is-active {
    color: #fff;
}
.hc-settings-content { flex: 1; min-width: 0; }
.hc-settings-content .box { padding: 24px; }
.hc-settings-content .box .level { margin-bottom: 20px; }
.hc-settings-content .box .level-left { flex-shrink: 1; }
.hc-settings-content .box .level-right { flex-shrink: 0; }
.hc-settings-content .box .title.is-5 { margin-bottom: 4px; }
.hc-settings-content .table td { vertical-align: middle; }
.hc-settings-content .table td .button.is-small { padding: 0 8px; height: 28px; }
.hc-settings-content .table td .button.is-small + .button.is-small { margin-left: 4px; }
.hc-settings-content .table code {
    background: var(--hc-primary-light); color: var(--hc-primary);
    padding: 2px 8px; border-radius: 4px; font-size: 12px; font-weight: 600;
}

/* Bulma overrides for dark theme */
.box {
    background: var(--hc-bg-2);
    border-radius: 12px;
    box-shadow: var(--hc-shadow);
    border: 1px solid var(--hc-border);
    padding: 20px;
    color: var(--hc-text);
}
.box .title, .box .subtitle, .title, .subtitle { color: var(--hc-text-strong) !important; }
.box .has-text-grey, .has-text-grey { color: var(--hc-text-light) !important; }
.heading { color: var(--hc-text-light) !important; }
.button.is-primary {
    background: linear-gradient(135deg, #18C76A 0%, #14a558 100%) !important;
    border: none !important;
    color: #fff !important;
    box-shadow: 0 4px 14px rgba(24, 199, 106, 0.35);
    font-weight: 600;
}
.button.is-primary:hover { transform: translateY(-1px); box-shadow: 0 6px 18px rgba(24, 199, 106, 0.45); }
.button {
    background: var(--hc-bg-3);
    border: 1px solid var(--hc-border);
    color: var(--hc-text);
    transition: all 0.15s;
}
.button:hover {
    background: var(--hc-bg-elev);
    border-color: var(--hc-border-strong);
    color: var(--hc-text-strong);
}
.button.is-light {
    background: var(--hc-bg-3);
    color: var(--hc-text);
    border-color: var(--hc-border);
}
.button.is-danger {
    background: #ef4444 !important;
    border: none !important;
    color: #fff !important;
}
.button.is-danger.is-light {
    background: rgba(239, 68, 68, 0.15) !important;
    color: #f87171 !important;
    border: 1px solid rgba(239, 68, 68, 0.25) !important;
}
.button.is-danger.is-light:hover {
    background: rgba(239, 68, 68, 0.25) !important;
}
.input, .select select, .textarea {
    background: var(--hc-bg-3);
    border-color: var(--hc-border);
    border-radius: 8px;
    box-shadow: none;
    color: var(--hc-text);
}
.input::placeholder, .textarea::placeholder { color: var(--hc-text-muted); }
.input:focus, .select select:focus, .textarea:focus {
    border-color: var(--hc-primary);
    box-shadow: 0 0 0 3px rgba(24, 199, 106, 0.12);
    background: var(--hc-bg-elev);
}
.select::after { border-color: var(--hc-text-light) !important; }
.label { color: var(--hc-text); }
.tag { background-color: var(--hc-bg-3); color: var(--hc-text); }
.tag.is-success { background-color: var(--hc-primary); color: #fff; }
.tag.is-info { background-color: rgba(59, 130, 246, 0.2); color: #60a5fa; }
.tag.is-info.is-light { background-color: rgba(59, 130, 246, 0.15); color: #93c5fd; }
.tag.is-success.is-light { background-color: rgba(16, 185, 129, 0.15); color: #34d399; }
.tag.is-danger { background-color: rgba(239, 68, 68, 0.2); color: #f87171; }
.tag.is-warning { background-color: rgba(245, 158, 11, 0.2); color: #fbbf24; }
.table {
    background: transparent;
    color: var(--hc-text);
}
.table thead th {
    color: var(--hc-text-light);
    font-size: 11px;
    text-transform: uppercase;
    letter-spacing: 0.4px;
    border-bottom: 2px solid var(--hc-border);
    background: var(--hc-bg-3);
}
.table td, .table th { border-color: var(--hc-border); color: var(--hc-text); background: transparent; }
.table tbody tr { background: transparent; }
.table tbody tr:hover,
.table tbody tr:hover td,
.table.is-hoverable tbody tr:not(.is-selected):hover { background-color: var(--hc-bg-3) !important; color: var(--hc-text); }
.table.is-striped tbody tr:not(.is-selected):nth-child(even),
.table.is-striped tbody tr:not(.is-selected):nth-child(even) td { background-color: rgba(255, 255, 255, 0.02); }
.notification.is-danger.is-light { background: rgba(239, 68, 68, 0.15); color: #fca5a5; border: 1px solid rgba(239, 68, 68, 0.3); }
.notification.is-success { background: rgba(24, 199, 106, 0.15); color: #6ee7b7; border: 1px solid rgba(24, 199, 106, 0.3); }
.notification.is-warning { background: rgba(245, 158, 11, 0.15); color: #fcd34d; border: 1px solid rgba(245, 158, 11, 0.3); }
.notification { background: var(--hc-bg-3); color: var(--hc-text); border: 1px solid var(--hc-border); }
.hc-empty-state {
    text-align: center; padding: 48px 20px; color: var(--hc-text-muted);
}
.hc-empty-state i { font-size: 48px; display: block; margin-bottom: 12px; opacity: 0.35; }
.hc-empty-state p { font-size: 14px; margin-bottom: 4px; }
.hc-empty-state small { font-size: 12px; opacity: 0.7; }

.hc-form-row { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }

.breadcrumb a { color: var(--hc-text-light) !important; }
.breadcrumb li.is-active a { color: var(--hc-text-strong) !important; }
.breadcrumb li + li::before { color: var(--hc-text-muted) !important; }
.modal-card { border-radius: 12px; overflow: hidden; }
.modal-card-head, .modal-card-foot { background: var(--hc-bg-2); border-color: var(--hc-border); }
.modal-card-foot { display: flex; gap: 8px; justify-content: flex-start; }
.modal-card-foot .button { margin: 0 !important; }
.modal-card-body { background: var(--hc-bg-2); color: var(--hc-text); }
.modal-card-title { color: var(--hc-text-strong); }
.modal-card-body .label { color: var(--hc-text-strong); }
.modal-card-body .help { color: var(--hc-text-muted); }
.modal-card-body .input,
.modal-card-body .textarea,
.modal-card-body .select select {
    background: var(--hc-bg-3);
    border-color: var(--hc-border);
    color: var(--hc-text);
}
.modal-card-body .input::placeholder,
.modal-card-body .textarea::placeholder { color: var(--hc-text-muted); }
.modal-card-body .input:focus,
.modal-card-body .textarea:focus,
.modal-card-body .select select:focus {
    border-color: #18C76A;
    box-shadow: 0 0 0 3px rgba(24, 199, 106, 0.18);
}
.hc-form-row {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 16px;
}
.hc-empty-state {
    text-align: center;
    padding: 50px 20px;
    color: var(--hc-text-muted);
}
.hc-empty-state i {
    font-size: 56px;
    color: #18C76A;
    opacity: 0.4;
    display: block;
    margin-bottom: 14px;
}
.hc-empty-state p {
    font-size: 15px;
    color: var(--hc-text);
    margin-bottom: 6px;
}
.hc-empty-state small { color: var(--hc-text-muted); font-size: 12px; }
.help { color: var(--hc-text-muted); }
code {
    background: var(--hc-bg-3);
    color: #f59e0b;
    border-radius: 4px;
    padding: 2px 6px;
    font-size: 12px;
}
pre {
    background: var(--hc-bg-3) !important;
    color: var(--hc-text);
    border: 1px solid var(--hc-border);
    border-radius: 8px;
    padding: 12px;
}
.breadcrumb a { color: var(--hc-text-light); }
.breadcrumb li.is-active a { color: var(--hc-primary); }
.level { display: flex; align-items: center; justify-content: space-between; }
.level-left, .level-right { display: flex; align-items: center; }
.level-left { flex: 1; min-width: 0; }
.level-right { flex-shrink: 0; margin-left: 16px; }

/* Toggle switch (replaces checkboxes) */
.hc-toggle { display: inline-flex; align-items: center; gap: 10px; cursor: pointer; user-select: none; }
.hc-toggle input { position: absolute; opacity: 0; pointer-events: none; width: 0; height: 0; }
.hc-toggle-track {
    position: relative; flex: 0 0 auto;
    width: 38px; height: 22px;
    background: #2a3344;
    border: 1px solid var(--hc-border);
    border-radius: 999px;
    transition: background 0.2s ease, border-color 0.2s ease;
}
.hc-toggle-track::after {
    content: ''; position: absolute;
    top: 2px; left: 2px;
    width: 16px; height: 16px;
    background: #cbd5e1;
    border-radius: 50%;
    transition: transform 0.2s ease, background 0.2s ease;
    box-shadow: 0 1px 3px rgba(0,0,0,0.3);
}
.hc-toggle input:checked + .hc-toggle-track {
    background: var(--hc-primary);
    border-color: var(--hc-primary);
}
.hc-toggle input:checked + .hc-toggle-track::after {
    transform: translateX(16px);
    background: #fff;
}
.hc-toggle input:focus-visible + .hc-toggle-track {
    box-shadow: 0 0 0 3px rgba(24, 199, 106, 0.25);
}
.hc-toggle input:disabled + .hc-toggle-track { opacity: 0.5; cursor: not-allowed; }
.hc-toggle-label { color: var(--hc-text); font-size: 0.95rem; }
.hc-toggle-label strong { color: var(--hc-text); }

/* Scrollbars (dark) */
::-webkit-scrollbar { width: 9px; height: 9px; }
::-webkit-scrollbar-thumb { background: #2a3344; border-radius: 5px; }
::-webkit-scrollbar-thumb:hover { background: #3a4456; }
::-webkit-scrollbar-track { background: transparent; }

/* ========== Landing page ========== */
html:has(.hc-home-body), body.hc-home-body { margin: 0; padding: 0; }
.hc-home-body {
    height: 100vh;
    display: flex;
    flex-direction: column;
    background: #0b0f17;
    color: #e2e8f0;
    font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
    position: relative;
    overflow: hidden;
}
.hc-home-body *,
.hc-home-body *::before,
.hc-home-body *::after { box-sizing: border-box; }
.hc-home-header {
    position: relative;
    z-index: 10;
    padding: 22px 36px;
    border-bottom: 1px solid rgba(255,255,255,0.05);
    background: rgba(10, 14, 21, 0.6);
    backdrop-filter: blur(8px);
}
.hc-home-header-inner {
    max-width: 1180px;
    margin: 0 auto;
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 24px;
}
.hc-home-logo { width: 150px; height: 36px; }
.hc-home-logo svg { width: 100%; height: 100%; }
.hc-home-nav {
    display: flex;
    gap: 28px;
    align-items: center;
}
.hc-home-nav a {
    color: #94a3b8;
    text-decoration: none;
    font-size: 14px;
    font-weight: 500;
    transition: color 0.15s;
}
.hc-home-nav a:hover { color: #18C76A; }

.hc-home-main {
    flex: 1 1 auto;
    min-height: 0;
    display: flex;
    align-items: center;
    position: relative;
    z-index: 2;
    padding: 40px 36px;
    overflow: hidden;
}
.hc-home-hero {
    max-width: 1180px;
    margin: 0 auto;
    width: 100%;
    display: grid;
    grid-template-columns: 1fr 420px;
    gap: 64px;
    align-items: center;
}
.hc-home-hero-copy h1 {
    font-size: 44px;
    line-height: 1.15;
    font-weight: 700;
    color: #fff;
    margin: 18px 0 18px;
    letter-spacing: -0.02em;
}
.hc-home-hero-copy p {
    font-size: 16px;
    line-height: 1.65;
    color: #94a3b8;
    max-width: 560px;
    margin-bottom: 32px;
}
.hc-home-badge {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    padding: 6px 14px;
    background: rgba(24, 199, 106, 0.12);
    border: 1px solid rgba(24, 199, 106, 0.25);
    border-radius: 100px;
    font-size: 12px;
    font-weight: 600;
    color: #18C76A;
    text-transform: uppercase;
    letter-spacing: 0.04em;
}
.hc-home-badge i { font-size: 14px; }
.hc-home-features {
    display: grid;
    grid-template-columns: repeat(2, 1fr);
    gap: 12px;
    max-width: 480px;
}
.hc-home-feature {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 12px 14px;
    background: rgba(255,255,255,0.03);
    border: 1px solid rgba(255,255,255,0.06);
    border-radius: 10px;
    font-size: 13px;
    color: #cbd5e1;
}
.hc-home-feature i { font-size: 20px; color: #18C76A; }

.hc-home-login .hc-login-card {
    margin: 0;
    width: 100%;
}
.hc-home-footer {
    position: relative;
    z-index: 2;
    padding: 22px 36px;
    border-top: 1px solid rgba(255,255,255,0.05);
    background: rgba(10, 14, 21, 0.6);
    backdrop-filter: blur(8px);
}
.hc-home-footer-inner {
    max-width: 1180px;
    margin: 0 auto;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 12px;
    font-size: 12px;
    color: #64748b;
}
.hc-home-footer-sep { opacity: 0.5; }

@media (max-width: 960px) {
    .hc-home-hero { grid-template-columns: 1fr; gap: 48px; }
    .hc-home-hero-copy h1 { font-size: 34px; }
    .hc-home-features { grid-template-columns: 1fr; }
    .hc-home-nav a:first-child { display: none; }
}

/* ========================================
   VISITORS (live map + list)
   ======================================== */
.hc-visitors-wrap { display: flex; height: 100%; position: relative; }
.hc-visitors-sidebar {
    width: 320px; flex-shrink: 0; display: flex; flex-direction: column;
    background: var(--hc-bg-2); border-right: 1px solid var(--hc-border); z-index: 5;
}
.hc-visitors-header {
    padding: 16px 18px; border-bottom: 1px solid var(--hc-border);
    display: flex; align-items: center; gap: 10px;
}
.hc-visitors-title {
    font-size: 12px; font-weight: 700; text-transform: uppercase;
    letter-spacing: 0.5px; color: var(--hc-text-muted);
}
.hc-visitors-count {
    background: var(--hc-primary); color: #fff;
    font-size: 11px; font-weight: 700; padding: 2px 8px;
    border-radius: 10px; min-width: 22px; text-align: center;
}
.hc-visitors-list { flex: 1; overflow-y: auto; }
.hc-visitors-empty {
    text-align: center; padding: 60px 20px; color: var(--hc-text-muted);
}
.hc-visitors-empty i { font-size: 48px; display: block; margin-bottom: 10px; opacity: 0.4; }
.hc-visitors-empty p { font-size: 13px; }
.hc-visitors-search {
    padding: 10px 14px; border-top: 1px solid var(--hc-border);
    display: flex; align-items: center; gap: 8px;
}
.hc-visitors-search i { color: var(--hc-text-muted); font-size: 16px; }
.hc-visitors-search input {
    flex: 1; background: transparent; border: none; outline: none;
    color: var(--hc-text); font-size: 13px;
}
.hc-visitors-search input::placeholder { color: var(--hc-text-muted); }

.hc-visitor-card {
    display: flex; align-items: center; gap: 12px;
    padding: 12px 18px; cursor: pointer;
    border-bottom: 1px solid var(--hc-border);
    transition: background 0.12s;
}
.hc-visitor-card:hover { background: var(--hc-bg-hover); }
.hc-visitor-card.is-active { background: var(--hc-primary-light); }
.hc-visitor-avatar {
    width: 42px; height: 42px; border-radius: 50%;
    display: flex; align-items: center; justify-content: center;
    font-size: 16px; font-weight: 700; color: #fff; flex-shrink: 0;
    position: relative;
}
.hc-visitor-dot {
    position: absolute; bottom: 0; right: 0;
    width: 12px; height: 12px; border-radius: 50%;
    background: #22c55e; border: 2px solid var(--hc-bg-2);
}
.hc-visitor-info { min-width: 0; flex: 1; }
.hc-visitor-name {
    font-size: 13px; font-weight: 600; color: var(--hc-text-strong);
    white-space: nowrap; overflow: hidden; text-overflow: ellipsis;
}
.hc-visitor-page {
    font-size: 11px; color: var(--hc-text-muted); margin-top: 2px;
    white-space: nowrap; overflow: hidden; text-overflow: ellipsis;
}
.hc-visitor-city {
    font-size: 10px; color: var(--hc-text-muted); margin-top: 2px;
    display: flex; align-items: center; gap: 3px;
}
.hc-visitor-city i { font-size: 12px; }
.hc-visitor-chat {
    background: none; border: 1px solid var(--hc-border);
    color: var(--hc-text-muted); border-radius: 8px;
    width: 34px; height: 34px; flex-shrink: 0;
    display: flex; align-items: center; justify-content: center;
    font-size: 16px; cursor: pointer;
    transition: all 0.15s; opacity: 0;
}
.hc-visitor-card:hover .hc-visitor-chat { opacity: 1; }
.hc-visitor-chat:hover {
    background: var(--hc-primary); border-color: var(--hc-primary);
    color: #fff;
}

.hc-visitors-map { flex: 1; min-height: 0; height: 100%; }

/* Stats overlay on map */
.hc-visitors-stats {
    position: absolute; top: 16px; left: 340px;
    background: rgba(11,15,23,0.85); backdrop-filter: blur(8px);
    border: 1px solid var(--hc-border); border-radius: 10px;
    padding: 14px 20px; z-index: 500;
    display: flex; flex-direction: column; gap: 4px;
}
.hc-visitors-stats div {
    display: flex; align-items: center; gap: 6px; font-size: 13px;
}
.hc-visitors-stats strong { font-size: 18px; color: var(--hc-text-strong); }
.hc-visitors-stats span { color: var(--hc-text-light); }

/* Map markers */
.hc-map-marker div {
    width: 32px; height: 32px; border-radius: 50%;
    display: flex; align-items: center; justify-content: center;
    font-size: 13px; font-weight: 700; color: #fff;
    box-shadow: 0 2px 8px rgba(0,0,0,0.4);
    border: 2px solid rgba(255,255,255,0.3);
}

/* Override Leaflet dark */
.hc-visitors-map .leaflet-popup-content-wrapper {
    background: var(--hc-bg-elev); color: var(--hc-text); border-radius: 8px;
    box-shadow: 0 4px 16px rgba(0,0,0,0.4);
}
.hc-visitors-map .leaflet-popup-tip { background: var(--hc-bg-elev); }
.hc-visitors-map .leaflet-popup-content { font-size: 12px; }
.hc-visitors-map .leaflet-popup-content strong { color: var(--hc-text-strong); }
.hc-visitors-map .leaflet-control-zoom a {
    background: var(--hc-bg-elev) !important; color: var(--hc-text) !important;
    border-color: var(--hc-border) !important;
}
.hc-visitors-map .leaflet-control-attribution { display: none !important; }

/* Visitor status in chat header */
.hc-chat-visitor-status {
    display: inline-flex;
    align-items: center;
    gap: 5px;
    font-size: 11px;
    font-weight: 500;
    margin-top: 1px;
}
/* Code blocks (IDE-style) — admin chat */
.hc-code-block {
    background: #1e1e2e;
    color: #cdd6f4;
    border-radius: 8px;
    padding: 12px 14px;
    margin: 6px 0;
    overflow-x: auto;
    font-family: 'Fira Code', 'Cascadia Code', 'Consolas', 'Monaco', monospace;
    font-size: 12px;
    line-height: 1.7;
    white-space: pre;
    border: 1px solid #313244;
}
.hc-code-block code { background: none !important; padding: 0; font-size: inherit; color: inherit; }
.hc-code-ln {
    display: inline-block;
    width: 28px;
    text-align: right;
    margin-right: 14px;
    color: #585b70;
    user-select: none;
    font-size: 11px;
}
.hc-code-inline {
    background: rgba(255,255,255,0.08);
    padding: 2px 6px;
    border-radius: 4px;
    font-family: 'Fira Code', 'Consolas', monospace;
    font-size: 12px;
}

/* Visitor status tag (inline next to name) */
.hc-chat-visitor-status {
    display: none;
    align-items: center;
    gap: 4px;
    font-size: 10px;
    font-weight: 600;
    padding: 2px 8px;
    border-radius: 10px;
    vertical-align: middle;
    margin-left: 6px;
}
.hc-chat-visitor-status.is-online {
    display: inline-flex;
    background: rgba(34,197,94,0.15);
    color: #22c55e;
}
.hc-chat-visitor-status.is-offline {
    display: inline-flex;
    background: rgba(100,116,139,0.15);
    color: #94a3b8;
}
.hc-visitor-online-dot, .hc-visitor-offline-dot {
    display: inline-block;
    width: 6px; height: 6px;
    border-radius: 50%;
}
.hc-visitor-online-dot { background: #22c55e; }
.hc-visitor-offline-dot { background: #64748b; }

/* Lightbox (admin chat image zoom) */
.hc-lightbox {
    position: fixed; top: 0; left: 0; right: 0; bottom: 0;
    z-index: 10000; display: flex; align-items: center; justify-content: center;
    animation: hcLbIn 0.2s ease-out;
}
.hc-lightbox-backdrop {
    position: absolute; top: 0; left: 0; right: 0; bottom: 0;
    background: rgba(0,0,0,0.8); backdrop-filter: blur(4px);
}
.hc-lightbox-content {
    position: relative; z-index: 1;
    display: flex; align-items: center; justify-content: center;
}
.hc-lightbox-img, .hc-lightbox-video {
    max-width: calc(100vw - 80px); max-height: calc(100vh - 80px);
    border-radius: 10px; box-shadow: 0 8px 40px rgba(0,0,0,0.5);
    object-fit: contain;
}
.hc-lightbox-close {
    position: absolute; top: 20px; right: 24px; z-index: 2;
    background: none; border: none; color: #fff; font-size: 32px;
    cursor: pointer; opacity: 0.7; transition: opacity 0.15s;
    width: 40px; height: 40px; display: flex; align-items: center; justify-content: center;
}
.hc-lightbox-close:hover { opacity: 1; }
@keyframes hcLbIn { from { opacity: 0; } to { opacity: 1; } }

.hc-chat-visitor-status.is-online { color: #22c55e; }
.hc-chat-visitor-status.is-offline { color: var(--hc-text-muted); }
.hc-visitor-online-dot, .hc-visitor-offline-dot {
    display: inline-block;
    width: 7px; height: 7px;
    border-radius: 50%;
}
.hc-visitor-online-dot { background: #22c55e; box-shadow: 0 0 6px rgba(34,197,94,0.5); }
.hc-visitor-offline-dot { background: #64748b; }

/* ========================================
   CHATBOT — SCENARIO CARDS (list page)
   ======================================== */
.hc-scenario-grid {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(320px, 1fr));
    gap: 20px;
}
.hc-scenario-card {
    background: var(--hc-bg-2);
    border: 1px solid var(--hc-border);
    border-radius: 12px;
    padding: 0;
    cursor: pointer;
    transition: border-color 0.15s, box-shadow 0.15s;
    position: relative;
}
.hc-scenario-card:hover { border-color: var(--hc-border-strong); box-shadow: 0 4px 16px rgba(0,0,0,0.2); }
.hc-scenario-head {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 16px 16px 0;
}
.hc-scenario-num {
    width: 26px; height: 26px; border-radius: 6px;
    display: flex; align-items: center; justify-content: center;
    font-size: 12px; font-weight: 700; color: #fff; flex-shrink: 0;
}
.hc-scenario-name { font-weight: 600; font-size: 14px; color: var(--hc-text-strong); flex: 1; }
.hc-scenario-menu-btn {
    background: none; border: none; color: var(--hc-text-muted); cursor: pointer;
    font-size: 20px; padding: 4px; border-radius: 6px; transition: background 0.15s;
}
.hc-scenario-menu-btn:hover { background: var(--hc-bg-3); color: var(--hc-text); }
.hc-scenario-desc { padding: 8px 16px 0; font-size: 12px; color: var(--hc-text-muted); line-height: 1.5; min-height: 20px; }
.hc-scenario-meta {
    padding: 12px 16px;
    display: flex; flex-direction: column; gap: 4px;
    border-top: 1px solid var(--hc-border); margin-top: 12px;
    font-size: 12px; color: var(--hc-text-light);
}
.hc-scenario-meta-row { display: flex; justify-content: space-between; }
.hc-scenario-meta-row span:last-child { color: var(--hc-text-muted); }
.hc-scenario-foot {
    padding: 12px 16px;
    border-top: 1px solid var(--hc-border);
    display: flex; align-items: center; justify-content: space-between;
}
.hc-scenario-status { font-size: 12px; font-weight: 500; }
.hc-scenario-status.is-on { color: var(--hc-primary); }
.hc-scenario-status.is-off { color: var(--hc-text-muted); }

/* Dropdown menu */
.hc-scenario-dropdown {
    display: none;
    position: absolute;
    top: 44px; right: 12px;
    background: var(--hc-bg-elev);
    border: 1px solid var(--hc-border-strong);
    border-radius: 10px;
    padding: 6px 0;
    min-width: 180px;
    box-shadow: 0 8px 24px rgba(0,0,0,0.35);
    z-index: 100;
}
.hc-scenario-dropdown.is-open { display: block; }
.hc-scenario-dropdown a {
    display: flex; align-items: center; gap: 8px;
    padding: 8px 14px; font-size: 13px; color: var(--hc-text);
    text-decoration: none; transition: background 0.12s;
}
.hc-scenario-dropdown a:hover { background: var(--hc-bg-hover); }
.hc-scenario-dropdown a i { font-size: 16px; color: var(--hc-text-muted); width: 20px; text-align: center; }
.hc-scenario-dropdown a.is-danger { color: #ef4444; }
.hc-scenario-dropdown a.is-danger i { color: #ef4444; }
.hc-scenario-dropdown .hc-dd-sep { height: 1px; background: var(--hc-border); margin: 4px 0; }

/* ========================================
   CHATBOT — VISUAL CANVAS EDITOR
   ======================================== */
.hc-canvas-page { display: flex; flex-direction: column; height: 100%; max-width: none !important; padding: 0 !important; }
.hc-canvas-toolbar {
    display: flex; align-items: center; gap: 12px;
    padding: 10px 16px; background: var(--hc-bg-2);
    border-bottom: 1px solid var(--hc-border); flex-shrink: 0; z-index: 10;
}
.hc-canvas-toolbar .hc-flow-title { font-weight: 600; font-size: 15px; color: var(--hc-text-strong); flex: 1; text-align: center; }
.hc-canvas-toolbar .hc-zoom-display { font-size: 12px; color: var(--hc-text-muted); min-width: 40px; text-align: center; }

/* Editor body: sidebar + canvas side by side */
.hc-editor-body { display: flex; flex: 1; overflow: hidden; }

/* Widget sidebar */
.hc-widget-sidebar {
    width: 220px; flex-shrink: 0;
    background: var(--hc-bg-2);
    border-right: 1px solid var(--hc-border);
    display: flex; flex-direction: column;
    overflow-y: auto;
}
.hc-ws-title {
    padding: 14px 16px 10px;
    font-size: 12px; font-weight: 700; text-transform: uppercase;
    color: var(--hc-text-muted); letter-spacing: 0.5px;
    display: flex; align-items: center; gap: 6px;
    border-bottom: 1px solid var(--hc-border);
}
.hc-ws-title i { font-size: 16px; }
.hc-ws-list { padding: 10px 10px; display: flex; flex-direction: column; gap: 6px; }

.hc-ws-item {
    display: flex; align-items: center; gap: 10px;
    padding: 10px 12px;
    border-radius: 8px;
    border: 1px solid var(--hc-border);
    background: var(--hc-bg-3);
    cursor: grab;
    transition: border-color 0.15s, background 0.15s, box-shadow 0.15s;
    user-select: none;
}
.hc-ws-item:hover {
    border-color: var(--hc-border-strong);
    background: var(--hc-bg-hover);
    box-shadow: 0 2px 8px rgba(0,0,0,0.2);
}
.hc-ws-item:active { cursor: grabbing; }
.hc-ws-item-icon {
    width: 32px; height: 32px; border-radius: 8px;
    display: flex; align-items: center; justify-content: center;
    font-size: 16px; color: #fff; flex-shrink: 0;
}
.hc-ws-item-text { display: flex; flex-direction: column; }
.hc-ws-item-text strong { font-size: 12px; font-weight: 600; color: var(--hc-text); }
.hc-ws-item-text small { font-size: 10px; color: var(--hc-text-muted); line-height: 1.3; }

/* Drag ghost floating near cursor */
.hc-drag-ghost {
    position: fixed; z-index: 9999;
    pointer-events: none;
    opacity: 0.85;
    transform: scale(0.9);
    box-shadow: 0 8px 24px rgba(0,0,0,0.4);
    border-radius: 8px;
    padding: 8px 14px;
    display: flex; align-items: center; gap: 8px;
    font-size: 12px; font-weight: 600; color: #fff;
}

/* Drop indicator on canvas */
.hc-drop-ghost {
    position: absolute; z-index: 50;
    width: 200px; height: 70px;
    border: 2px dashed var(--hc-primary);
    border-radius: 10px;
    background: rgba(24,199,106,0.08);
    pointer-events: none;
}

.hc-canvas-viewport {
    flex: 1; overflow: hidden; position: relative;
    background: var(--hc-bg);
    background-image: radial-gradient(circle, var(--hc-border) 1px, transparent 1px);
    background-size: 24px 24px;
    cursor: grab;
}
.hc-canvas-viewport.is-panning { cursor: grabbing; }
.hc-canvas {
    position: absolute; top: 0; left: 0;
    width: 6000px; height: 6000px;
    transform-origin: 0 0;
}
.hc-canvas svg.hc-canvas-svg {
    position: absolute; top: 0; left: 0;
    width: 100%; height: 100%; pointer-events: none;
}
.hc-canvas-svg path {
    fill: none; stroke: var(--hc-border-strong); stroke-width: 2;
}
.hc-canvas-svg .hc-branch-num {
    fill: var(--hc-text-muted); font-size: 11px; font-weight: 600; text-anchor: middle;
}

/* Canvas nodes */
.hc-cnode {
    position: absolute;
    min-width: 180px; max-width: 220px;
    border-radius: 10px;
    cursor: grab;
    transition: box-shadow 0.15s;
    user-select: none;
}
.hc-cnode:active { cursor: grabbing; }
.hc-cnode:hover { box-shadow: 0 4px 20px rgba(0,0,0,0.3); }
.hc-cnode.is-selected { box-shadow: 0 0 0 3px var(--hc-primary), 0 4px 20px rgba(0,0,0,0.3); }

.hc-cnode-head {
    display: flex; align-items: center; gap: 8px;
    padding: 10px 14px;
    border-radius: 10px 10px 0 0;
    color: #fff; font-size: 13px; font-weight: 600;
}
.hc-cnode-head i { font-size: 16px; opacity: 0.8; }
.hc-cnode-body {
    padding: 8px 14px 10px;
    background: var(--hc-bg-2);
    border-radius: 0 0 10px 10px;
    border: 1px solid var(--hc-border);
    border-top: none;
    font-size: 12px; color: var(--hc-text-light);
    max-height: 60px; overflow: hidden;
    word-break: break-word;
}

/* Node type colors */
.hc-cnode[data-type="message"] .hc-cnode-head { background: #3b82f6; }
.hc-cnode[data-type="menu"] .hc-cnode-head { background: #2563eb; }
.hc-cnode[data-type="question"] .hc-cnode-head { background: #0ea5e9; }
.hc-cnode[data-type="condition"] .hc-cnode-head { background: #06b6d4; }
.hc-cnode[data-type="delay"] .hc-cnode-head { background: #475569; }
.hc-cnode[data-type="add_tag"] .hc-cnode-head { background: #eab308; }
.hc-cnode[data-type="collect_email"] .hc-cnode-head { background: #0891b2; }
.hc-cnode[data-type="collect_phone"] .hc-cnode-head { background: #0891b2; }
.hc-cnode[data-type="helpcenter"] .hc-cnode-head { background: #8b5cf6; }
.hc-cnode[data-type="transfer"] .hc-cnode-head { background: #ef4444; }
.hc-cnode[data-type="end"] .hc-cnode-head { background: #6b7280; }

/* Output dot (add child) */
.hc-cnode-out {
    position: absolute; bottom: -8px; left: 50%; transform: translateX(-50%);
    width: 16px; height: 16px; border-radius: 50%;
    background: var(--hc-bg-2); border: 2px solid var(--hc-border-strong);
    cursor: pointer; z-index: 5;
    display: flex; align-items: center; justify-content: center;
    transition: background 0.15s, border-color 0.15s;
}
.hc-cnode-out:hover { background: var(--hc-primary); border-color: var(--hc-primary); }
.hc-cnode-out::after {
    content: '+'; font-size: 12px; font-weight: 700; line-height: 1;
    color: transparent; transition: color 0.15s;
}
.hc-cnode-out:hover::after { color: #fff; }

/* Input dot */
.hc-cnode-in {
    position: absolute; top: -6px; left: 50%; transform: translateX(-50%);
    width: 12px; height: 12px; border-radius: 50%;
    background: var(--hc-bg-2); border: 2px solid var(--hc-border-strong);
    z-index: 5;
}

/* Node type selection grid (modal) */
.hc-node-types {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 10px;
}
.hc-node-type-card {
    display: flex; flex-direction: column; align-items: center; text-align: center;
    gap: 4px; padding: 14px 8px; border-radius: 10px;
    border: 1px solid var(--hc-border); background: var(--hc-bg-2);
    cursor: pointer; transition: border-color 0.15s, background 0.15s, transform 0.15s;
}
.hc-node-type-card:hover { border-color: var(--hc-primary); background: var(--hc-primary-light); transform: translateY(-1px); }
.hc-node-type-card i { font-size: 24px; color: var(--hc-primary); margin-bottom: 2px; }
.hc-node-type-card strong { font-size: 12px; color: var(--hc-text); }
.hc-node-type-card small { font-size: 10px; color: var(--hc-text-muted); line-height: 1.3; }

/* ========================================
   TOAST NOTIFICATIONS (global)
   ======================================== */
.hc-toast-container {
    position: fixed;
    bottom: 24px;
    right: 24px;
    z-index: 10000;
    display: flex;
    flex-direction: column-reverse;
    gap: 8px;
    pointer-events: none;
}
.hc-toast {
    pointer-events: auto;
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 12px 18px;
    border-radius: 10px;
    font-size: 13px;
    font-weight: 500;
    color: #fff;
    min-width: 220px;
    max-width: 380px;
    box-shadow: 0 8px 24px rgba(0,0,0,0.35);
    animation: hcToastIn 0.3s cubic-bezier(0.34,1.56,0.64,1);
    transition: opacity 0.25s, transform 0.25s;
}
.hc-toast.is-leaving {
    opacity: 0;
    transform: translateX(30px);
}
.hc-toast-success {
    background: linear-gradient(135deg, #18C76A, #14a558);
}
.hc-toast-error {
    background: linear-gradient(135deg, #ef4444, #dc2626);
}
.hc-toast-info {
    background: linear-gradient(135deg, #3b82f6, #2563eb);
}
.hc-toast i {
    font-size: 18px;
    flex-shrink: 0;
}
@keyframes hcToastIn {
    from { opacity: 0; transform: translateX(40px) scale(0.95); }
    to   { opacity: 1; transform: translateX(0) scale(1); }
}

/* Rich alert toast (new message / new chat) */
.hc-alert-toast {
    pointer-events: auto;
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 14px 16px;
    border-radius: 12px;
    background: var(--hc-bg-elev);
    border: 1px solid var(--hc-border-strong);
    min-width: 300px;
    max-width: 420px;
    box-shadow: 0 12px 36px rgba(0,0,0,0.45);
    animation: hcAlertIn 0.35s cubic-bezier(0.34,1.56,0.64,1);
    transition: opacity 0.25s, transform 0.25s;
    cursor: default;
}
.hc-alert-toast.is-leaving {
    opacity: 0;
    transform: translateX(30px);
}
.hc-alert-avatar {
    width: 40px; height: 40px; border-radius: 10px;
    display: flex; align-items: center; justify-content: center;
    font-size: 20px; color: #fff; flex-shrink: 0;
}
.hc-alert-body { flex: 1; min-width: 0; }
.hc-alert-name {
    font-size: 13px; font-weight: 600; color: var(--hc-text-strong);
    white-space: nowrap; overflow: hidden; text-overflow: ellipsis;
}
.hc-alert-preview {
    font-size: 12px; color: var(--hc-text-muted); margin-top: 2px;
    white-space: nowrap; overflow: hidden; text-overflow: ellipsis;
}
.hc-alert-action {
    padding: 6px 14px; border-radius: 8px;
    background: var(--hc-primary); color: #fff;
    font-size: 12px; font-weight: 600;
    border: none; cursor: pointer; flex-shrink: 0;
    transition: background 0.15s;
}
.hc-alert-action:hover { background: var(--hc-primary-dark); }
@keyframes hcAlertIn {
    from { opacity: 0; transform: translateX(50px) scale(0.9); }
    to   { opacity: 1; transform: translateX(0) scale(1); }
}

/* Delivery status ticks (WhatsApp/Messenger/Instagram) */
.hc-msg-ticks {
    display: inline-flex;
    align-items: center;
    margin-left: 4px;
    font-size: 14px;
    vertical-align: middle;
}
.hc-msg-ticks i { font-size: 14px; line-height: 1; }
.hc-msg-ticks.is-queued { color: #94a3b8; }
.hc-msg-ticks.is-sent { color: #94a3b8; }
.hc-msg-ticks.is-delivered { color: #94a3b8; }
.hc-msg-ticks.is-read { color: #3b82f6; }
.hc-msg-ticks.is-failed { color: #ef4444; }

/* 24h window banner in composer */
.hc-window-banner {
    background: rgba(245, 158, 11, 0.12);
    border: 1px solid rgba(245, 158, 11, 0.35);
    border-radius: 10px;
    padding: 10px 12px;
    margin: 8px 16px;
    display: flex;
    align-items: center;
    gap: 10px;
    font-size: 12.5px;
    color: var(--hc-text);
}
.hc-window-banner i { color: #f59e0b; font-size: 18px; flex-shrink: 0; }
.hc-window-banner-body { flex: 1; }
.hc-window-banner-btn {
    background: var(--hc-primary);
    color: #fff;
    border: none;
    padding: 6px 12px;
    border-radius: 7px;
    font-size: 12px;
    font-weight: 600;
    cursor: pointer;
}
.hc-window-banner-btn:hover { background: var(--hc-primary-dark); }

/* Template picker modal list */
.hc-template-list {
    max-height: 420px;
    overflow-y: auto;
    display: flex;
    flex-direction: column;
    gap: 8px;
}
.hc-template-item {
    padding: 10px 12px;
    border: 1px solid var(--hc-border);
    border-radius: 10px;
    cursor: pointer;
    transition: border-color 0.15s, background 0.15s;
    background: var(--hc-bg-2);
}
.hc-template-item:hover { border-color: var(--hc-primary); background: var(--hc-bg-3); }
.hc-template-item.is-selected { border-color: var(--hc-primary); background: rgba(24,199,106,0.1); }
.hc-template-name { font-weight: 600; font-size: 13px; color: var(--hc-text-strong); }
.hc-template-meta { font-size: 11px; color: var(--hc-text-muted); margin-top: 2px; display: flex; gap: 10px; }
.hc-template-preview {
    font-size: 12px; color: var(--hc-text); margin-top: 6px;
    padding: 8px; background: var(--hc-bg-1); border-radius: 6px;
    white-space: pre-wrap;
    font-family: var(--hc-font-mono, monospace);
}

/* Template sent bubble (WhatsApp) */
.hc-template-sent {
    display: flex;
    flex-direction: column;
    gap: 4px;
    padding: 6px 4px;
}
.hc-template-sent-label {
    font-size: 10px;
    font-weight: 700;
    letter-spacing: 0.5px;
    color: #25D366;
    display: flex;
    align-items: center;
    gap: 4px;
}
.hc-template-sent-name {
    font-family: var(--hc-font-mono, monospace);
    font-size: 13px;
    color: var(--hc-text-strong);
}

/* PWA install button */
.hc-pwa-install {
    background: var(--hc-primary);
    color: #fff !important;
    border: none;
    font-weight: 500;
}
.hc-pwa-install:hover { background: var(--hc-primary-dark); color: #fff; }

/* Chatbot tester panel */
.hc-tester {
    position: fixed;
    top: 80px;
    right: 20px;
    width: 380px;
    height: 520px;
    background: var(--hc-bg-elev);
    border: 1px solid var(--hc-border-strong);
    border-radius: 14px;
    box-shadow: 0 18px 48px rgba(0,0,0,0.55);
    display: flex;
    flex-direction: column;
    z-index: 5000;
    overflow: hidden;
}
.hc-tester-head {
    background: linear-gradient(135deg, #18C76A, #14a558);
    color: #fff;
    padding: 12px 14px;
    display: flex;
    justify-content: space-between;
    align-items: center;
    font-size: 13px;
}
.hc-tester-head .delete {
    background: rgba(255,255,255,0.2);
}
.hc-tester-body {
    flex: 1;
    overflow-y: auto;
    padding: 14px;
    background: var(--hc-bg-1);
    display: flex;
    flex-direction: column;
    gap: 10px;
}
.hc-tester-msg {
    display: flex;
    flex-direction: column;
    max-width: 80%;
}
.hc-tester-msg.is-user { align-self: flex-end; align-items: flex-end; }
.hc-tester-msg.is-bot, .hc-tester-msg.is-system { align-self: flex-start; }
.hc-tester-bubble {
    padding: 8px 12px;
    border-radius: 12px;
    font-size: 13px;
    line-height: 1.4;
    word-wrap: break-word;
}
.is-bot .hc-tester-bubble { background: var(--hc-bg-3); color: var(--hc-text); }
.is-user .hc-tester-bubble { background: var(--hc-primary); color: #fff; }
.is-system .hc-tester-bubble {
    background: transparent;
    color: var(--hc-text-muted);
    font-style: italic;
    font-size: 11px;
    padding: 4px 8px;
}
.hc-tester-meta {
    font-size: 10px;
    color: var(--hc-text-muted);
    margin-top: 2px;
}
.hc-tester-opts {
    display: flex;
    flex-wrap: wrap;
    gap: 6px;
    margin-top: 6px;
}
.hc-tester-opts .button {
    background: var(--hc-bg-3);
    color: var(--hc-text);
    border: 1px solid var(--hc-border);
    font-size: 12px;
}
.hc-tester-opts .button:hover { background: var(--hc-primary); color: #fff; }
.hc-tester-foot {
    padding: 10px;
    border-top: 1px solid var(--hc-border);
    background: var(--hc-bg-2);
}
.hc-tester-foot .input { font-size: 13px; }

/* ========== Dashboard redesign (2026-04-17) ========== */
.hc-dashboard {
    padding: 24px 28px;
    max-width: 1480px;
    margin: 0 auto;
}

.hc-dash-header {
    display: flex;
    justify-content: space-between;
    align-items: flex-end;
    margin-bottom: 26px;
    gap: 20px;
    flex-wrap: wrap;
}
.hc-dash-greeting {
    font-size: 26px;
    color: var(--hc-text-strong);
    font-weight: 400;
    line-height: 1.2;
}
.hc-dash-greeting strong { font-weight: 700; color: var(--hc-primary); }
.hc-dash-date {
    font-size: 13px;
    color: var(--hc-text-muted);
    margin-top: 4px;
    text-transform: capitalize;
}
.hc-dash-actions { display: flex; gap: 10px; }
.hc-dash-actions .button.hc-btn-primary,
.hc-btn-primary {
    background: linear-gradient(135deg, var(--hc-primary), #14a558);
    color: #fff;
    border: none;
    padding: 10px 20px;
    border-radius: 10px;
    font-weight: 600;
    font-size: 13px;
    box-shadow: 0 4px 14px rgba(24,199,106,0.25);
    transition: transform 0.15s, box-shadow 0.15s;
}
.hc-btn-primary:hover {
    transform: translateY(-1px);
    box-shadow: 0 6px 20px rgba(24,199,106,0.35);
    color: #fff;
}

/* KPI cards — principais */
.hc-kpi-grid {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 16px;
    margin-bottom: 16px;
}
.hc-kpi-card {
    background: linear-gradient(135deg, var(--hc-bg-2) 0%, var(--hc-bg-3) 100%);
    border: 1px solid var(--hc-border);
    border-radius: 14px;
    padding: 20px 22px;
    position: relative;
    overflow: hidden;
    transition: transform 0.2s, border-color 0.2s;
}
.hc-kpi-card::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    height: 3px;
    background: var(--hc-primary);
}
.hc-kpi-card.kpi-pending::before { background: #3b82f6; }
.hc-kpi-card.kpi-unresolved::before { background: #f59e0b; }
.hc-kpi-card.kpi-resolved::before { background: #18C76A; }
.hc-kpi-card.kpi-time::before { background: #a855f7; }
.hc-kpi-card:hover {
    transform: translateY(-2px);
    border-color: var(--hc-border-strong);
}
.hc-kpi-top {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 18px;
}
.hc-kpi-icon {
    width: 44px; height: 44px;
    border-radius: 11px;
    display: flex; align-items: center; justify-content: center;
    font-size: 22px;
}
.kpi-pending .hc-kpi-icon { background: rgba(59,130,246,0.15); color: #60a5fa; }
.kpi-unresolved .hc-kpi-icon { background: rgba(245,158,11,0.15); color: #fbbf24; }
.kpi-resolved .hc-kpi-icon { background: rgba(24,199,106,0.15); color: #34d399; }
.kpi-time .hc-kpi-icon { background: rgba(168,85,247,0.15); color: #c084fc; }

.hc-kpi-delta {
    font-size: 11px;
    font-weight: 600;
    padding: 4px 10px;
    border-radius: 20px;
    background: var(--hc-bg-1);
}
.hc-kpi-delta .up { color: #18C76A; }
.hc-kpi-delta .down { color: #ef4444; }
.hc-kpi-delta .neutral { color: var(--hc-text-muted); }
.hc-kpi-delta i { font-size: 10px; vertical-align: middle; }

.hc-kpi-value {
    font-size: 34px;
    font-weight: 700;
    color: var(--hc-text-strong);
    line-height: 1;
    margin-bottom: 6px;
    letter-spacing: -0.5px;
}
.hc-kpi-label {
    font-size: 13px;
    color: var(--hc-text);
    font-weight: 500;
    margin-bottom: 3px;
}
.hc-kpi-sub {
    font-size: 11px;
    color: var(--hc-text-muted);
}

/* Mini cards */
.hc-kpi-grid-mini {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 16px;
    margin-bottom: 20px;
}
.hc-mini-card {
    background: var(--hc-bg-2);
    border: 1px solid var(--hc-border);
    border-radius: 12px;
    padding: 16px 20px;
    display: flex;
    align-items: center;
    gap: 14px;
    transition: border-color 0.15s;
}
.hc-mini-card:hover { border-color: var(--hc-border-strong); }
.hc-mini-icon {
    width: 42px; height: 42px;
    border-radius: 10px;
    display: flex; align-items: center; justify-content: center;
    font-size: 22px;
    flex-shrink: 0;
}
.hc-mini-icon.online { background: rgba(24,199,106,0.15); color: #18C76A; }
.hc-mini-icon.visitors { background: rgba(14,165,233,0.15); color: #38bdf8; }
.hc-mini-icon.contacts { background: rgba(234,179,8,0.15); color: #facc15; }

.hc-mini-value {
    font-size: 22px;
    font-weight: 700;
    color: var(--hc-text-strong);
    line-height: 1;
}
.hc-mini-label {
    font-size: 12px;
    color: var(--hc-text-muted);
    margin-top: 2px;
}

/* Cards de graficos */
.hc-chart-row {
    display: grid;
    grid-template-columns: 2fr 1fr;
    gap: 16px;
    margin-bottom: 20px;
}
.hc-chart-row + .hc-chart-row {
    grid-template-columns: 1fr 1fr;
}
.hc-dash-card {
    background: var(--hc-bg-2);
    border: 1px solid var(--hc-border);
    border-radius: 14px;
    padding: 20px 22px;
    min-height: 260px;
}
.hc-dash-card-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 18px;
    padding-bottom: 12px;
    border-bottom: 1px solid var(--hc-border);
}
.hc-dash-card-title {
    font-size: 14px;
    color: var(--hc-text-strong);
    font-weight: 600;
    margin: 0;
    display: flex;
    align-items: center;
}
.hc-dash-card-title i { color: var(--hc-primary); font-size: 18px; }
.hc-dash-card-sub {
    font-size: 11px;
    color: var(--hc-text-muted);
    padding: 3px 10px;
    background: var(--hc-bg-1);
    border-radius: 12px;
}
.hc-dash-card-link {
    font-size: 12px;
    color: var(--hc-primary);
    text-decoration: none;
    font-weight: 500;
}
.hc-dash-card-link:hover { color: var(--hc-primary-dark); }

/* Donut */
.hc-donut-wrap {
    height: 180px;
    position: relative;
    display: flex;
    justify-content: center;
    align-items: center;
}
.hc-channel-legend {
    margin-top: 16px;
    display: flex;
    flex-direction: column;
    gap: 8px;
}
.hc-channel-item {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 6px 10px;
    background: var(--hc-bg-1);
    border-radius: 8px;
    font-size: 12.5px;
}
.hc-channel-dot {
    width: 10px; height: 10px;
    border-radius: 50%;
    flex-shrink: 0;
}
.hc-channel-name {
    flex: 1;
    color: var(--hc-text);
    display: flex;
    align-items: center;
    gap: 4px;
}
.hc-channel-name i { font-size: 16px; }
.hc-channel-val {
    color: var(--hc-text-strong);
    font-weight: 600;
}
.hc-channel-val small {
    color: var(--hc-text-muted);
    font-weight: 400;
    margin-left: 3px;
}

/* Ops list */
.hc-ops-list {
    display: flex;
    flex-direction: column;
    gap: 12px;
}
.hc-op-row {
    display: grid;
    grid-template-columns: 24px 38px 1fr auto;
    gap: 12px;
    align-items: center;
    padding: 8px 4px;
}
.hc-op-rank {
    font-size: 18px;
    text-align: center;
    color: var(--hc-text-muted);
    font-weight: 600;
}
.hc-op-avatar {
    width: 38px; height: 38px;
    border-radius: 50%;
    background: linear-gradient(135deg, var(--hc-primary), #14a558);
    color: #fff;
    display: flex; align-items: center; justify-content: center;
    font-weight: 600; font-size: 12px;
    flex-shrink: 0;
}
.hc-op-info { min-width: 0; }
.hc-op-name {
    font-size: 13px;
    font-weight: 600;
    color: var(--hc-text-strong);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}
.hc-op-meta {
    font-size: 11px;
    color: var(--hc-text-muted);
    margin-bottom: 4px;
}
.hc-op-bar {
    height: 4px;
    background: var(--hc-bg-1);
    border-radius: 3px;
    overflow: hidden;
}
.hc-op-bar span {
    display: block;
    height: 100%;
    background: linear-gradient(90deg, #18C76A, #14a558);
    border-radius: 3px;
    transition: width 0.5s cubic-bezier(0.2, 0.8, 0.2, 1);
}
.hc-op-resolved {
    text-align: right;
    font-size: 18px;
    font-weight: 700;
    color: var(--hc-primary);
    line-height: 1;
}
.hc-op-resolved small {
    display: block;
    font-size: 9px;
    color: var(--hc-text-muted);
    text-transform: uppercase;
    font-weight: 500;
    letter-spacing: 0.5px;
    margin-top: 2px;
}

/* Activity */
.hc-activity-list {
    display: flex;
    flex-direction: column;
    gap: 4px;
}
.hc-activity-row {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 10px 8px;
    border-radius: 10px;
    text-decoration: none;
    color: inherit;
    transition: background 0.12s;
    border-left: 3px solid transparent;
}
.hc-activity-row:hover { background: var(--hc-bg-1); color: inherit; }
.hc-activity-row.is-pending { border-left-color: #3b82f6; }
.hc-activity-row.is-unresolved { border-left-color: #f59e0b; }
.hc-activity-row.is-resolved { border-left-color: #18C76A; opacity: 0.75; }
.hc-activity-avatar {
    width: 34px; height: 34px;
    border-radius: 50%;
    background: linear-gradient(135deg, #64748b, #475569);
    color: #fff;
    display: flex; align-items: center; justify-content: center;
    font-size: 11px;
    font-weight: 600;
    flex-shrink: 0;
}
.hc-activity-body { flex: 1; min-width: 0; }
.hc-activity-top {
    display: flex;
    justify-content: space-between;
    align-items: baseline;
    gap: 8px;
}
.hc-activity-name {
    font-size: 12.5px;
    font-weight: 600;
    color: var(--hc-text-strong);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    min-width: 0;
}
.hc-activity-time {
    font-size: 10.5px;
    color: var(--hc-text-muted);
    flex-shrink: 0;
}
.hc-activity-preview {
    font-size: 11.5px;
    color: var(--hc-text-muted);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    margin-top: 2px;
}
.hc-activity-channel { flex-shrink: 0; font-size: 18px; }

/* Skeleton loader */
.hc-skeleton {
    height: 48px;
    background: linear-gradient(90deg, var(--hc-bg-1), var(--hc-bg-3), var(--hc-bg-1));
    background-size: 200% 100%;
    border-radius: 8px;
    margin-bottom: 10px;
    animation: hcShimmer 1.4s infinite;
}
@keyframes hcShimmer {
    0% { background-position: 200% 0; }
    100% { background-position: -200% 0; }
}

.hc-empty-mini {
    text-align: center;
    color: var(--hc-text-muted);
    padding: 30px 10px;
    font-size: 13px;
}

/* Responsive */
@media (max-width: 1200px) {
    .hc-kpi-grid { grid-template-columns: repeat(2, 1fr); }
    .hc-chart-row { grid-template-columns: 1fr; }
}
@media (max-width: 720px) {
    .hc-dashboard { padding: 16px; }
    .hc-kpi-grid-mini { grid-template-columns: 1fr; }
    .hc-kpi-value { font-size: 28px; }
}

/* Esconde o layout antigo se ainda aparecer */
.hc-dashboard .hc-dash-grid { display: none; }
.hc-dashboard .hc-dash-row { display: none; }